At qk365, the privacy of every registered player is taken seriously. This Privacy Policy explains precisely what personal data qk365 collects from players in Pakistan, why that data is collected, how it is processed and stored, who it may be shared with, and what rights you hold over your own personal information. We believe in full transparency — because you deserve to know exactly how your data is handled on the platform you trust with your money.
Six core principles that govern how qk365 handles your personal data — applied consistently across every aspect of the platform.
Your data is stored using 256-bit AES encryption on access-controlled infrastructure.
qk365 does not sell, rent, or commercially trade your personal data to any third party.
We collect only the personal data that is strictly necessary for regulatory, operational, and legal purposes.
This policy explains every category of data collected and every purpose for which it is used.
You retain the right to access, correct, restrict, and request deletion of your personal data at any time.
Personal data is retained only for as long as required by law or legitimate operational need, then securely deleted.
This Privacy Policy ("Policy") is issued by qk365 ("qk365", "We", "Us", "Our") and applies to all individuals who access or use the qk365 online casino and sports betting platform available at qk365.bio, including all registered account holders, visitors who browse the platform without registering, and any person who contacts qk365 through any support channel. This Policy describes how qk365 collects, processes, stores, shares, and protects personal data in connection with the operation of the qk365 platform and the provision of its Services to players in Pakistan.
This Policy should be read alongside the qk365 Terms and Conditions, which govern the contractual relationship between qk365 and registered players, and the qk365 Responsible Gaming Policy, which sets out player protection obligations specific to gambling activity. In the event of any conflict between this Privacy Policy and any other document, this Privacy Policy shall prevail with respect to matters relating to personal data processing.
By registering a qk365 account or by continuing to use the qk365 platform after this Policy has been published or updated, you acknowledge that you have read and understood this Policy and that you consent to the processing of your personal data as described herein. If you do not accept this Policy, you must not register an account or use the qk365 platform.
qk365 is designed for players in Pakistan and processes the personal data of Pakistani residents accordingly. Where applicable, qk365 processes data in compliance with the requirements of its international gaming license, which includes specific provisions for the handling of player personal data and the protection of player funds.
For the purposes of this Privacy Policy, qk365 is the data controller in respect of the personal data processed in connection with the operation of the qk365 platform. As data controller, qk365 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable data protection principles.
qk365 operates under international gaming license oversight, which imposes specific obligations on the company with respect to the collection, retention, and processing of player personal data — particularly in the areas of Know Your Customer (KYC) identity verification, Anti-Money Laundering (AML) record-keeping, and responsible gambling monitoring. These regulatory obligations may in certain cases supersede your individual data preferences, as compliance is a legal requirement that qk365 cannot waive at the request of individual players.
If you have any questions about how qk365 processes your personal data, or if you wish to exercise any of your rights in respect of your personal data, please contact qk365's data protection contact at the email address set out in Section 14 of this Policy.
qk365 collects the following categories of personal data from players and platform visitors. All data collection is limited to what is genuinely necessary for the stated purpose — qk365 does not collect personal data speculatively or for undefined future uses.
| Data Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, CNIC copy (front and back), selfie photograph | At KYC verification (required before first withdrawal) |
| Contact Data | Pakistani mobile number, email address | At account registration |
| Financial Data | JazzCash/EasyPaisa mobile number, bank account details, Visa/MC last 4 digits, transaction history | At deposit/withdrawal processing |
| Account Data | Username, account balance, betting history, game session logs, bonus activity, VIP tier status | Continuously during account operation |
| Technical Data | IP address, device type, operating system, browser type, session timestamps, login history | Automatically on each platform access |
| Communications Data | Live chat transcripts, support email content, complaint records | When you contact qk365 support |
| Responsible Gambling Data | Self-set deposit limits, session limits, self-exclusion requests, responsible gambling assessment responses | When you interact with responsible gambling tools |
qk365 does not intentionally collect sensitive special-category personal data (such as health information, political opinions, or biometric data) other than where strictly required for responsible gambling assessments. Where such data is voluntarily provided by a player in a responsible gambling context, it is processed solely for the purpose of player protection and is subject to enhanced security controls.
qk365 collects personal data through the following channels and mechanisms:
qk365 processes your personal data for the following specific and legitimate purposes. No personal data is processed for purposes beyond those listed below without obtaining your separate, explicit consent:
qk365 processes your contact data and account data to create and maintain your qk365 Account, to authenticate your identity at login, to communicate important account notifications (such as login alerts, withdrawal confirmations, and bonus activations), and to administer your VIP tier status and loyalty rewards.
qk365 is required under its international gaming license to verify the identity and age of all players before processing withdrawals. Your identity data — including your CNIC — is processed for the purpose of confirming that you are who you claim to be, that you are 21 years of age or older, and that your account is not being used for money laundering or other financial crime. KYC processing is a regulatory obligation that qk365 cannot waive.
qk365 processes your financial data to execute deposit and withdrawal transactions in PKR via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Visa/Mastercard. Financial data is also retained for the period required by applicable anti-money laundering regulations for transaction record-keeping purposes.
qk365 processes technical data and account data for the purpose of detecting and preventing fraud, money laundering, account takeover, bonus abuse, the use of automated bots, duplicate account creation, and other prohibited conduct as defined in the qk365 Terms and Conditions. This processing is necessary to protect the integrity of the platform and the interests of legitimate players.
qk365 processes your account data and responsible gambling data to monitor gambling patterns for indicators of problem gambling behaviour, to enforce self-imposed limits, to action self-exclusion requests, and to ensure compliance with the responsible gambling requirements of qk365's international gaming license. This processing is carried out in your interest and in fulfilment of qk365's regulatory obligations.
With your consent at registration or via your Account Settings, qk365 may send promotional communications to your registered mobile number and email address regarding qk365 bonuses, new game releases, cricket betting promotions, PSL-related offers, and platform news. You may withdraw this consent at any time by updating your notification preferences in Account Settings or by requesting opt-out via live chat support. Withdrawal of marketing consent does not affect your ability to use the qk365 platform or claim standard welcome bonuses.
You can opt out of qk365 marketing communications at any time via your Account Settings without affecting your ability to use the platform. qk365 will continue to send transactional communications (such as deposit confirmations and withdrawal notifications) regardless of your marketing preferences, as these are necessary for account operation.
qk365 processes your personal data on the following legal bases, which vary depending on the specific processing activity:
qk365 does not sell, rent, or commercially license your personal data to any third party. Your personal data is shared only with the categories of recipients listed below and only to the extent strictly necessary for the stated purpose:
All third-party service providers that process personal data on behalf of qk365 are required to enter into data processing agreements that contractually bind them to process your personal data only as instructed by qk365, to implement appropriate technical and organisational security measures, and not to transfer or further share your personal data without qk365's authorisation.
The qk365 platform uses cookies and similar tracking technologies (including local storage objects and pixel tags) to operate the platform effectively and to provide you with a personalised, secure experience. The following categories of cookies are used on qk365:
You may disable cookies in your browser settings, but doing so may impair the functionality of the qk365 platform — in particular, strictly necessary cookies must be enabled for the platform to function correctly. Disabling analytics or functional cookies will not prevent you from accessing your account or using the platform's core features.
qk365 retains personal data for the minimum period necessary to fulfil the purposes described in this Policy and to comply with applicable regulatory requirements. The following retention periods apply to the main categories of personal data processed by qk365:
| Data Category | Retention Period | Basis |
|---|---|---|
| Identity & KYC Data | 5 years after account closure | AML regulatory requirement under gaming license |
| Financial Transaction Data | 5 years from transaction date | AML and financial record-keeping regulations |
| Account & Betting History | Duration of account + 5 years | Gaming license audit requirements & dispute resolution |
| Support Communications | 3 years from last contact | Dispute resolution and quality assurance |
| Technical/Log Data | 12 months from collection | Security monitoring and fraud prevention |
| Marketing Preferences | Until consent is withdrawn or account is closed | Consent — withdrawable at any time |
| Responsible Gambling Data | Duration of exclusion + 5 years | Regulatory obligation and player protection |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where data cannot be deleted due to ongoing legal proceedings or regulatory investigations, deletion will be delayed until the relevant matter is resolved, after which deletion will be carried out without further delay.
qk365 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include, but are not limited to:
While qk365 implements robust technical security measures, the security of your qk365 account also depends on you maintaining the confidentiality of your password and OTP codes. Never share your qk365 login credentials with any third party. If you suspect your account has been compromised, contact qk365 live chat support immediately.
As a qk365 player and data subject, you hold the following rights in respect of your personal data processed by qk365. To exercise any of these rights, please contact qk365 at [email protected] with the subject line "Data Rights Request" and include your registered mobile number for identity verification purposes.
You have the right to request a copy of all personal data that qk365 holds about you. qk365 will provide this information within 30 days of receiving a verified request, in a commonly used electronic format.
You have the right to request correction of inaccurate personal data held by qk365. You may update certain account details (such as your email address) directly via Account Settings. Correction of KYC identity data requires submission of updated documentation.
You have the right to request deletion of your personal data. Please note that where qk365 holds data under a legal obligation (such as AML record-keeping requirements), erasure cannot be completed until the applicable mandatory retention period expires.
You have the right to request that qk365 restrict the processing of your personal data in certain circumstances, such as while a rectification request is being reviewed, or where you contest the legal basis for processing.
You have the right to receive the personal data you have provided to qk365 in a structured, commonly used, and machine-readable format, and to have that data transmitted to another organisation where technically feasible.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You also have the right to object to processing based on legitimate interests, subject to qk365's assessment of whether compelling grounds for continued processing exist.
qk365 will respond to all verified data rights requests within thirty (30) calendar days of receipt. Where a request is complex or involves a large volume of data, qk365 may extend this period by a further thirty (30) days, in which case you will be notified of the extension and the reason for it. All data rights requests are free of charge unless they are manifestly unfounded or excessive.
The qk365 platform is strictly intended for individuals who are 21 years of age or older. qk365 does not knowingly collect personal data from any person under the age of 21. The platform's registration process includes an age declaration requirement and all accounts are subject to CNIC-based age verification before withdrawal processing.
If qk365 discovers or is notified that personal data has been collected from an individual who is under the age of 21, qk365 will immediately suspend the relevant account, return any real-money balance to the originating payment method, and permanently delete all personal data associated with the underage registration from its systems. If you believe that qk365 may have inadvertently collected personal data from a person under the age of 21, please notify qk365 immediately at [email protected].
qk365 takes underage gambling extremely seriously. The platform implements CNIC-based age verification as a mandatory step in the withdrawal process. Any account found to belong to a person under 21 years of age will be closed immediately and reported to the relevant regulatory authority where required.
qk365 reserves the right to update or revise this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, platform features, or data processing practices. Where updates are material — meaning they significantly affect your rights or the scope of data processing — qk365 will notify you by publishing the updated Policy on the qk365 platform and, where reasonably practicable, by sending a notification to your registered mobile number or email address at least seven (7) days before the changes take effect.
Non-material updates — such as grammatical corrections, clarifications that do not change the substantive meaning of any provision, or the addition of new processing activities that are clearly within the scope of existing purposes — may be made without advance notice. The effective date shown at the top of this Policy will be updated whenever a change is made, regardless of whether the change is material or non-material.
Your continued use of the qk365 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the updated Policy. If you do not accept the updated Policy, you must discontinue use of the qk365 platform and request account closure before the effective date of the update.
If you have any questions, concerns, or complaints about this Privacy Policy or about the way in which qk365 handles your personal data, or if you wish to exercise any of your data rights as described in Section 11, please contact us using the following details:
qk365 is committed to resolving all legitimate privacy concerns fairly and efficiently. If you are not satisfied with qk365's response to your privacy enquiry or data rights request, you have the right to escalate the matter to the relevant data protection supervisory authority or to seek independent dispute resolution as provided under qk365's international gaming license terms.
qk365 is committed to protecting your personal data while delivering the best online casino and cricket betting experience for Pakistani players. Ready to explore the platform? Your data is in safe hands.